Make a referral

At Recolo, we believe we offer the right type of clinician and neurorehabilitation needed for each client and their specific requirements. That's why we take time to thoroughly assess all cases to ensure that everyone gets the most out of the therapeutic process.


Our referral process is the first stage in a partnership between ourselves and the referrer acting for the client.

The referral process
The referral process stage focuses on sharing of information that enables us to identify our clinician best suited for your case. In order to do this we use these key documents:

  • Referral questionnaire – Fill in our online referral questionnaire through our secure and encrypted system, ensuring safe and secure passage to our referral team. You will find it at the bottom of this page. Please complete this as fully as possible.
    Start a referral
    We are also happy to accept completed questionnaires by encrypted email or by hard copy to our main postal address. You can download a copy of the questionnaire and return to Abby Stewart, our Practice Coordinator at abby.stewart@recolo.co.uk.

    Once we have received the completed referral questionnaire, we will identify the best suited clinician for the case. We will then contact you directly with appropriate CV’s for you to review and to discuss our services so that we can progress to working with the client.
  • Terms and conditions – this details the cost of the assessment plus travel cost and our standard hourly rate. This document will need to be signed prior to work on the case starting.
  • Information letter – this is aimed at case managers, solicitors and other referring parties who have not worked with us before. It is useful in explaining how we work and what our assessment report will provide and some examples of on-going treatments.
  • Recolo leaflet – this helps the family learn about what we do and how we work.

We are really happy to discuss your enquiry in order to better understand the needs of your client and the family. Please call Lois Shafik-Hooper, Business Manager on 07715 104802 or Abby Stewart, Practice Coordinator on 07715 194804 to discuss your enquiry further.