The business team

Support facilities for the whole organisation and our clinicians and practitioners is provided by our business operations team.


They provide professional and quality management of all cases from initial enquiry, to liaison with case managers and referrers, right through to settlement and beyond.

This is achieved through a combination of robust operational management processes and an excellent team of hard working and committed staff. With experience developed in a broad range of sectors, our team can deliver a proactive, efficient and empathetic service

Lois Shafik-Hooper
Chief Operating Officer
Mike Hope
Relationships Co-ordinator
Siobhan O'Shea
Finance Manager
Lisa Taylor
Finance Co-ordinator
Abby Stewart
Practice Co-ordinator
Fiona Trew
Administrative Assistant
Emma Clare
Business Operations Coordinator