The business team

Our business operations team provide support facilities for the whole organisation, clinicians and practitioners.


They provide professional and quality management of all cases from initial enquiry, to liaison with case managers and referrers, right through to settlement and beyond.

This is achieved through a combination of robust operational management processes and an excellent team of hard working and committed staff. With experience developed in a broad range of sectors, our team bring you a proactive, efficient and empathetic service.

Lois Shafik-Hooper
Business Manager
Mike Hope
Relationships Coordinator
Siobhan O'Shea
Finance Manager
Lisa Taylor
Finance Coordinator
Abby Stewart
Practice Coordinator
Fiona Trew
Administrative Assistant